Our Return Policy

Please note the following regarding our return policies:

• Final Sale: All Dove Kiss products are final sale and non-returnable. We are an  independent brand creating one-of-a-kind handmade pieces, so we strongly encourage you to review your order carefully before completing your purchase.
• Store Credit: While we do not accept returns or exchanges, we understand that issues can arise. If you receive an item that is damaged, defective, or significantly different from what was described, please reach out to us within 7 days of delivery. We will review your concern and, at our discretion, may offer store credit as a resolution.
• How to Reach Us: To report an issue, contact us at dovekiss.shop@gmail.com with your order number, a description of the issue, and photos if applicable. We are committed to making things right and will respond within 2–3 business days.
• Responsibility after Shipping: Once an order has shipped, Dove Kiss is not responsible for lost, stolen, or carrier-damaged items. For shipment issues, please contact USPS directly. We recommend purchasing shipping protection at checkout if available.

 

Rule the day and stay glam!

Love & Blessings, DK